We process and ship orders within 1-2 business days from Houston. We will notify customers of any backorders that may increase this processing time. We typically ship domestically via USPS by weight, and we offer expedited shipping through UPS. We are currently offering FREE shipping to our US customers who order $50 or more. We ship interntionally via DHL.
Returns & Exchanges
Customer satisfaction is our top priority, and we have worked hard to design and curate products that we believe our customers will love. If you are not satisfied with your purchase for any reason, we are happy to offer hassle free returns and offer a full refund or replacement (less a $2 restocking fee).
Note: For My Travel Tray, please be sure that you have removed the optional attachment cup holder that is suctioned to the bottom of My Travel Tray upon arrival. This can be removed by pulling hard or with warm soapy water. This attachment is for larger cup holders and is often not needed for standard cup holders. You will also find a Grippi band that may help secure a tight fit.
We value your privacy and will never share your personal information with any third-parties. We do add customer email addresses to our mailing list so you can stay informed of product updates and promotions. You can unsubscribe from our mailing list at any time. We do not store credit card or other payment information when your order is been placed. We rely on Shopify, Amazon, AfterPay and PayPal to manage your payment methods and information.