Where can I buy UnbuckleMe?
Right here! Free US shipping on orders of 2+ and free returns. UnbuckleMe can also be found at hundreds of baby and gift shops across the US, Canada and a growing number of international locations. You can also find it at Amazon, buybuyBABY or Nordstrom. Visit our store locator to find your local store!
Where can I track my order?
Check your email (and possibly spam folders) for your order confirmation with links to track your order. If you created an account with us, you can always log in and check your order status. If you can't find this information, send us a message at firstname.lastname@example.org or click the chat button on this website for assistance and we can look up your order for you!
Do you ship outside the USA?
Yes, we ship internationally where USPS can deliver. We charge $13 flat rate international shipping. We also work with many retailers in Canada that may have local stock, to reduce shipping expense. These include Amazon, buybuyBABY, Snugglebugz, and many more coming soon.
You can also visit Clek to see our exclusive UnbuckleMe for Clek version!
Where can I track my order status?
I've seen similar products on Amazon. Is this the original?
Yes. UnbuckleMe is the original, and we told our story on Shark Tank in May 2020. UnbuckleMe was the first product to file patents in 2016 and received utility and design patents issued in 2019. We are continually working to defend our intellectual property. There are other products on the market that appear similar but none use leverage to reduce the force to unbuckle, while also not attaching to the car seat, for safety. UnbuckleMe is also the only product with a non-slip grip for comfort and stability.
What is your return policy?
We are happy to offer free returns for undamaged products. Please contact email@example.com to begin the return process.
What is UnbuckleMe made from?
The body of UnbuckleMe is made from a lightweight plastic material. The top handle is covered with a softer, “grippy” material to provide greater comfort and stability. All materials are BPA free and tested to withstand very high/low temperatures.
Will UnbuckleMe work on all car seats?
As far as we know, yes. UnbuckleMe has been tested across a range of car seats and push-button buckle shapes, including Graco, Chicco, Britax, Clek, UPPAbaby, Nuna, Recaro, Diono, Maxi-Cosi, Cosco, Evenflo, and many others. It was not designed to work on buttons that do not require a single-button push from the front (e.g., slide action buckles).
Where should I keep UnbuckleMe?
It is important that UnbuckleMe is readily accessible to use when you need it, but also remains out of reach of children when not in use. We recommend storing in the side-door or seat-back pocket of your car, although many customers prefer to attach to a keychain, or drop in a purse or diaper bag.
Can I attach UnbuckleMe to the car seat?
No, this is not recommended. Car seat manufacturers and Child Passenger Safety Technicians (CPSTs) prohibit any after-market items to be attached to the car seat, and doing so may cause safety risks or void your car seat warranty. UnbuckleMe was designed to be used under adult supervision, and should remain out of reach of children when not in use.
Can children use UnbuckleMe to release themselves?
Yes! Children 4+ yrs old children usually have the dexterity to use this product to unbuckle themselves (or their siblings), under adult supervision. It is still recommended to store UnbuckleMe out of reach of children when not in use.
Does UnbuckleMe work on strollers and high chairs?
Possibly. UnbuckleMe has been tested on a range of push-button high chairs and strollers and works well. However, these buttons are far less standardized and vary by manufacturer, so we have not been able to test them all.
Does UnbuckleMe work on adult car seat belt buckles?
UnbuckleMe was not designed for adult car seat belt buckles, which are oriented vertically and are depressed using extended fingers, rather than the thumb. We do not suggest that UnbuckleMe will be effective in assisting people who struggle with adult vehicle car seat belt buckles.
Where is UnbuckleMe made?
UnbuckleMe was designed by a mother & daughter in Houston, Texas and is manufactured in both the USA and China.
Is UnbuckleMe patented?
Yes! UnbuckleMe is patented in the US with utility and design patents #10,213,910, #10,500,702 and D841416S. Read more about our intellectual property here. Additional patents are pending.
Where can I learn more about car seat safety?
Please visit SafeKids Worldwide for more information and local resources about car seat safety. Becca, the co-inventor of UnbuckleMe, is a Child Passenger Safety Technician and is passionate about supporting and promoting car seat safety.
How can I contact you?
We are very accessible! Please email firstname.lastname@example.org. Or use the ‘message’ feature on our website to send us a message. Please note that we cannot always respond immediately to chat messages, but we will respond as soon as possible.