Q: Will UnbuckleMe work on all car seats?
A: Yes, UnbuckleMe has been tested across a range of car seats and push-button buckle shapes, including Graco, Chicco, Britax, Clek, UPPAbaby, Nuna, Recaro, Diono, Maxi-Cosi, Cosco, Evenflo, and many others. It was not designed to work on buttons that do not require a single-button push from the front (e.g., slide action buckles)
Q: Can I attach UnbuckleMe to my child's car seat?
A: No, this is not recommended. Car seat manufacturers and Child Passenger Safety Technicians (CPSTs) prohibit any after-market items to be attached to the car seat, and doing so may cause safety risks or void your car seat warranty. UnbuckleMe was designed to be used under adult supervision, and should remain out of reach of children when not in use.
Q: Where should I keep UnbuckleMe?
A: It is important that UnbuckleMe is readily accessible to use when you need it, but also remains out of reach of children when not in use. We recommend storing in the side-door or seat-back pocket of your car, although many customers prefer to attach to a keychain, or drop in a purse or diaper bag.
Q: Does UnbuckleMe work on strollers & high chairs?
A: Possibly. UnbuckleMe has been tested on a range of push-button high chairs and strollers and works well. However, these buttons are far less standardized and vary by manufacturer, so we have not been able to test them all.
Q: Does UnbuckleMe work on adult vehicle seat belts?
No, UnbuckleMe was not designed for adult car seat belt buckles, which are oriented vertically and are depressed using extended fingers, rather than the thumb. We do not suggest that UnbuckleMe will be effective in assisting people who struggle with adult vehicle car seat belt buckles.
Q: What is UnbuckleMe made from?
A: The body of UnbuckleMe is made from a lightweight plastic material. The top handle is covered with a softer, “grippy” material to provide greater comfort and stability. All materials are BPA free and tested to withstand very high/low temperatures.
Q: I've seen similar products on Amazon. Is UnbuckleMe the original?
A: Yes. UnbuckleMe is the original, and we told our story on Shark Tank in May 2020. UnbuckleMe was the first product to file patents in 2016 and received utility and design patents issued in 2019. We are continually working to defend our intellectual property. There are other products on the market that appear similar but none use leverage to reduce the force to unbuckle, while also not attaching to the car seat, for safety. UnbuckleMe is also the only product with a non-slip grip for comfort and stability.
Q: Where is UnbuckleMe made?
A: UnbuckleMe was invented and designed by a mother & daughter in Houston, Texas and is manufactured in both the USA and China. If you prefer USA made parts, please contact us with your order number.
Q: Is UnbuckleMe patented?
Yes! UnbuckleMe is patented in the US with utility and design patents #10,213,910, #10,500,702 and D841416S.Read more about our intellectual property here. Additional patents are pending.
Q: Where can I buy UnbuckleMe?
A: Right here! Free US shipping and free returns. UnbuckleMe can also be found at hundreds of baby and gift shops across the US, Canada and a growing number of international locations. You can also find it at Walmart, Target, Amazon or buybuyBABY.
My Travel Tray
Q: Does My Travel Tray fit all car seats?
A: We've tested My Travel Tray on most car seats and boosters in the USA that have cup holders attached. It fits inside the vast majority, but please check our compatibility list here. If you are having trouble fitting My Travel Tray, make sure that you have removed the detachable larger cup that is suctioned to the bottom of the tray. Pull hard, or use soap and warm water to separate. This will allow it to fit in smaller cup holders. If you're still having trouble, please email us.
Q: What is the diameter of the Travel Tray cup holder & tray?
A: The diameter of the inner cup holder is 2.5". This inner size is not adjustable. The tray comes with an outer cup holder attachment to accommodate larger cup holders. The diameter of the tray is 6.5".
Q: What if My Travel Tray doesn't fit my car seat?
A: If you are having trouble fitting My Travel Tray, make sure that you have removed the detachable larger cup that is suctioned to the bottom of the tray. Pull hard, or use soap and warm water to separate. This will allow it to fit in smaller cup holders, and the attachment piece can be used for larger cup holders. Each tray also comes with a grippy rubber band that can be added to the cup holder to enable a tighter fit.
Q: Does the cup holder on My Travel Tray separate from the tray?
A: The standard cup holder part does not separate from the travel tray. There is an optional larger cup holder that comes attached to accommodate larger cup holders, and this can be added or removed as needed. It is suctioned and can be removed by pulling hard, or by using soap and warm water.
Q: Is the height adjustable on My Travel Tray?
A: No, the height is not adjustable on the tray. The cup holder sinks into a standard cup holder and the tray will extend outwards from the top of the cup holder.
Q: Where is My Travel Tray made?
A: My Travel Tray is made in the USA, in sunny Calirofnia.
Q: Does the resqme tool work on all windows?
A: The resqme® tool is effective only against clear and tinted tempered glass. Tempered glass is commonly used in rear and side car windows. The resqme® tool does NOT work on laminated glass. Laminated windows which are typically used for windshields can also be found on some car models. To check to see what your side windows are made of, locate the sticker on your side windows to see if it is designated as “Tempered” glass. If you are unable to locate the sticker or the information is not understandable, please call your car manufacturer.
Q: How do I know the type of glass used in my car?
A: Most sunroofs and rear windows are tempered. To figure out what kind of glass is in the side window of your car, you can look in the bottom corner. There may be a label that says “tempered” or “laminated.” If not, roll down the window and look at it from a bird’s-eye view. If it’s smooth and looks like one piece, it’s tempered. If it looks like a sandwich with a ridge, it’s laminated.
Q: Is the resqme reusable?
A: Yes. The spring-loaded spike resets automatically and can be used multiple times. The blade is very durable and can easily perform multiple seat belt cuts.
Q: How can I test the resqme tool?
A: If you’re going to test the window breaker on a car glass window, be sure to wear safety gloves and goggles. Alternatively, you can test the window breaker on a hard surface like a notepad or a piece of wood. When the spring-loaded spike is released, you will hear a “click.” After you lift up the tool again, another spring resets the spike so you can use it again. You will see a small dent where the tip of the spike met the testing surface. The seatbelt cutter blade is very sharp and will easily cut through seatbelts. Hold the seatbelt tape taut and pull the tool toward you, cutting it diagonally.
Q: Can the resqme accidentally release?
A: The resqme® tool will not accidentally deploy and cannot be triggered while you carry it on your keychain, pocket, or bag. In order to release the spring-loaded spike, 12 pounds of force needs to be intentionally applied to the tool. Do not press the head of the tool against your fingers to test it. With enough force, the spike will release and likely cause physical injury.
Q: Can I bring resqme on an airplane in my carry-on luggage?
A: The TSA has not evaluated the resqme® tool nor listed it on the forbidden items list. Due to its size and design, it does not show up in X-rays. However, considering it contains a blade, we recommend you pack the resqme® tool in your checked luggage to avoid the risk of confiscation.